Non USA and Canadian Citizens - International

Inclusions

Limited Mileage
Collision Damage Waiver (CDW)
Taxes
Vehicle License Fee
Florida Surcharge
Rental Car Fee
Facility Charge
Tire and Battery Fee
Airport Tax

Mileage Policy

Limited Mileage – 150 Miles per day.
For excess Km an additional charge of USD 4.25 per mile will apply.

Shutter services

Limited Mileage – 150 Miles per day.
For excess Km an additional charge of USD 4.25 per mile will apply.

Shutter services

Shuttle services are available from 8am to 10 pm. To arrange pick up please call the office, normally a bus will pass by every 20-25 min in case you are not able to find it please refer to the email as well.

Deposit

A refundable deposit of USD 1500 will be blocked on the customer’s credit card until the end of the rental period.

Cross Border Travel

Border crossing is not permitted, renters are required to stay within Florida for the full duration of their rental.

In the event that Cross Border and Territorial Restrictions are violated, all protections lose their validity.

Toll Service

E-Toll/Sunpass activation fee is USD 19.99 per day (customer will pay tolls at the end of the rental).
Unlimited toll is available for an additional charge of USD 29.99.
If the customer declines Toll pass / E-toll device, a penalty of USD 25 for each toll used in addition to the cost for each unpaid toll will apply.
Personal toll devices are not allowed, if a device taken a violation of USD 500 will be applied.
Please check at the rental desk for more information.

Driver's Age

Minimum driver’s age requirement is 21 years and the maximum driver’s age is 60 years.
A young driver surcharge will apply for driver’s age from 21 years to 24 years of 24.99 USD per day
A senior driver surcharge will apply for drivers aged from 60 years to 70  years of 24.99 USD per day.

Underage additional drivers are subject to both Young Driver and Additional Driver fees.

Driver’s License

Customers must present a full and valid driving license which has been held for a minimum of 3 years before the date of the commencement of the rental and with no major endorsements. A valid ID card or passport must be required at time of pick up.
An International Driver’s License (IDL) is mandatory. International driver license must be accompanied by the original domestic license of the driver.
Physical driving license must be provided at the rental desk.
In order to pick up the car, the following documents are required: valid driver’s license and credit card on the main driver’s name.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Insurance Coverage

Collision Damage Waiver (CDW) is included in the rental rates.
The damage excess amount of CDW is USD $7,000 for all vehicle groups.

Theft Waiver (THW)
It includes the rental rates.
It reduces the client’s financial responsibility for loss or theft to the vehicle to the sum of the deductible.
In case of theft the excess amount is USD $7,000  for all vehicle groups.

Third Party Liability Insurance (TPL) is included in the rental rates.
Insurance coverage for the vehicle rented includes Third Party Liability with a limited amount for bodily injury and property damage.

Mandatory coverage for injuries and damage you may cause to others while driving the car.

If a debit card or cash is allowed at the rental counter for the security deposit, the purchase of our CDW plan will be mandatory. (This description is for informational purposes only. Please refer to the materials provided at the time of rental for specific policy provisions and exclusions).

Excess Reduction

Extra insurance can be purchased at the time of pickup. Insurances offered are Bronze $ 39.99 a day, Silver $49.99 a day Gold  $69,99 a day. Keep in mind mid deposit with the purchase will be lower to $100.
For more information please check at the rental desk.

Safety Policies

Accidents

Failure to report accidents truthfully and in keeping with the rental terms and conditions may result in insurance and optional products being null and void. Failure to cooperate or providing false information in connection with a claim will result in the driver being liable for all claims costs.In case of an accident a police report will be required

In the event that a customer is involved in an accident during the rental period, a replacement vehicle is not guaranteed.

Fees

You are responsible for the cost of any parking fines and other penalties incurred whilst the vehicle is contracted to you. The rental office will pass the relevant charges on to you plus any administrative expenses.
Please check at the rental desk for more information.

Breakdown Assistance

Breakdown Assistance is available for an additional charge of USD 12.99 per day.

Client is responsible for any breakdown assistance if the package is declined
Relevant contact details and roadside assistance procedures will be given prior to the commencement of the hire.

Fuel Policy

You have to return the vehicle with the same fuel amount as it was supplied to you at the time of pickup. In case of less fuel missing fuel will be charged in addition to a refueling charge on your return. Unused fuel is not refundable. Fuel charges are payable at the rental desk unless otherwise stated. Supplier’s fuel policies change from time to time, please confirm at the rental counter.

Additional services

Client may purchase

Baby car seat at the counter for $12.99 a day.
GPS device is available for $9.99 a day
Additional Driver $19.99 a day.

Valeting fee

Smoking is prohibited, in case client smokes or when dropped off the car requires a deep cleaning a $400 valeting fee will be charged

Cross Border Travel

Crossing country/state borders is not allowed.
In the event that Cross Border and Territorial Restrictions are violated, all protections lose their validity.

Tax Rate

Crossing country/state borders is not allowed.
In the event that Cross Border and Territorial Restrictions are violated, all protections lose their validity.

Payment Methods and Deposit

Only MasterCard and Visa credit cards are accepted. Only cards issued in the main driver’s name are accepted.
Supplier does not accept any other payment method than Credit card.

Delivery and Collection

Delivery and Collection service is not available.

Out of Hours

Out of hours service is not available.

One Way Drop-Off Charge

A fee of USD 210 will apply for a drop-off to different locations, I.e from Miami to FLL or Doral downtown and vice-versa.

Grace Period

for vehicle pick up:
Grace period is 59 min grace period is free of charge. After the grace period booking will be canceled.
For vehicle return:
Grace period of 1 hour is allowed from the specified drop off time on the voucher.
After the grace period one day extra charge will apply.( rate may change)We will do everything possible to provide a vehicle.This may include offering a different vehicle and rates may be different to the original booking. In the event of a no-show.

Deposit

The deposit is a HOLD and will be released 5-7 business days after drop off, in case there is a parking ticket or violation the time frame will be extended, keep in mind it is a hold and will be automatically released after all the contract is closed and there is no pending violation.

Extras

Confirmation of Special Equipment depends upon the availability at the rental desk.

Complaints

All complaints should be made in writing through the Online Contact Form found on mlcrentcars@gmail.com within 30 days from the last day of your rental. Although MLC  tries to resolve all cases brought to our attention, those raised after this period may not be considered. If at any point during the investigation process communication ceases for a period of more than 30 days, the case will be considered closed and no further action will be taken.

General Terms

All bookings are subject to our terms and conditions.

MLC cannot accept liability for any charges incurred on documentation signed for and accepted locally.

MLC will not be held responsible for anyone driving under the influence of alcohol or drugs causing willful damage, off road driving or driving without due care and attention.

Booking confirmation vouchers will be issued to the renter via email

When comprehensive insurance is taken out it is to provide the renter with entitlement to drive and covers the vehicle in the event of an accident. In the case where the renter is found negligent MLCand its locations reserve the right to pursue the renter for the recovery of all losses incurred.

MLreserves the right to cancel a rental and refuse the service at any time.

Terms and Conditions Updated May 2024 and may be subject to change at any time.